Patient Account Representative

The patient account representative is responsible for processing ICD-10 and CPT coding according to federal, state, managed care, and third party payer guidelines for services rendered.


  • Previous orthopedic experience preferred
  • Provide exceptional customer service
  • Experience in ICD-10 & CPT coding, charge and payment posting, insurance reimbursement, and collections
  • Experience in NextGen and/or Amkai a plus

Education and Experience:

  • One year of previous insurance billing or bookkeeping experience in a healthcare setting within the last three years preferred
  • High school diploma or GED
  • Completion of medical terminology, CPT/ICD-10, and insurance billing course
  • Bookkeeping or accounting course preferred

Status: Full time, Monday through Friday, 8 am – 5 pm

City: Tacoma, WA

Department: Billing Office

Benefits: may include Medical, Dental, Vision, RX, Long-term Disability, 401(k) Retirement and Profit and Sharing Plan, Holidays, Paid Time Off, and Mileage and Toll Reimbursement.

See the full job description for Patient Account Representative.