Patient Portal

Communicate with your doctor using the MyChart patient portal to request an appointment, send medical questions, view medical visit summaries and request prescription refills.

Log into MyChart here.

MyChart Access

The MyChart patient portal gives you easy 24/7 online access to the following features:

Send Medical Questions to Your Doctor

Send secure medical questions to your doctor and their medical staff.

Request an Appointment

Requesting an appointment through MyChart is for established patients only. 

If you are a new patient and would like to request an appointment, fill out the request an appointment form on the website and a representative will contact you within 48 hours.

View Medical Visit Summaries

View notes from your clinic visit, including follow-up care instructions.

Request Prescription Refills

We require 48 business hours’ notice for all prescription refills. All medication refills that come in after 12:00 pm on Friday will not be addressed until the following Monday.

Enrolling with MyChart

The first step is to set up your individual account. All Puget Sound Orthopaedics patients are eligible to sign up for MyChart. To do so you’ll need the activation code from your enrollment letter. If you have not yet received this letter, please call our office at 253.582.7257 to receive your code. If you have seen a CHI Franciscan provider, then you may already have an account.

To sign up:

  1. Go to the MyChart Login Page.
  2. Click ‘Sign Up Now’ under the ‘New User?’ box on the right side of the screen.
  3. Fill out the 3-step identification process and then click ‘Next.’

MyChart Mobile

Need to access MyChart on the go? Download the MyChart mobile app from the Apple store.


If you have questions or are experiencing technical difficulties using our patient portal, please call the MyChart helpline at 253.792.2030.

In Case of Emergency

The MyChart patient portal should not be used in urgent situations. Please call your physician at 253.582.7257 if the situation requires immediate attention, or dial 911 for a medical emergency.